Returns & Exchanges

At Eyemart Express, we want you to see the world clearly and stylishly, which is why we offer a 30-day satisfaction guarantee on all eyewear. If you are not completely satisfied with your purchase, you can return or exchange your glasses at any of our retail locations.

Return Process

• 1.
  Gather Your Items

  Ensure you have your original sales receipt, the eyewear in its original condition, and any included accessories such as cases or cleaning cloths.

• 2.
  Visit a Location

  Bring your items to any Eyemart Express storefront within 30 days of your purchase date to speak with an optical expert.

• 3.
  Consult an Optician

  Our staff will inspect your frames and lenses to assist with a professional adjustment, a direct exchange for a new style, or a full refund.

• 4.
  Receive Your Refund

  Once the return is processed, your refund will be issued to the original payment method, though processing times may vary by financial institution.